Return & Refund Policy

Updated at May 15th, 2024

Return & Refund Policy

As with any shopping experience, there are terms and conditions that apply to transactions at Spaciva. We’ll be as brief as allowed. The main thing to remember is that by placing an order or making a purchase at Spaciva, you agree to the terms set forth below along with Spaciva’s Privacy Policy.

If there is something wrong with the product you bought, or if you are unhappy with it, you have 14 days to issue a refund and return your product.

The product can be returned or refunded, provided it is in its original condition and not damaged. The order can be opened with the sales representative, and this is done in one of our branches.

If you would like to return a product, the only way would be if you follow the following guidelines:

Refunds

We at Spaciva are commit ourselves to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Spaciva is not liable for damages that are caused to the items during transit or transportation.

We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Shipping

Spaciva is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping, the customer has to pay for the shipping in return.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

Contact Us

Thanks for shopping at Spaciva. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

• Via Email: info@spaciva.shop
• Via this Link: https://www.spaciva.shop/contact-us